Privacy Policy

1. Introduction

Dogreturn ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This policy applies to all visitors, users, and others who access our website and related services (collectively, the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our Services.

2. Information We Collect

We may collect the following categories of information:

• — Information you provide directly: such as your name, email address, company name, and any details submitted through contact forms, lead forms, or account registration.
• — Usage data: including pages visited, time spent on pages, referring URLs, browser type, device information, and general location data derived from IP address.
• — Cookies and similar technologies: small data files stored on your device to support functionality, analytics, and preferences (see Section 6 below).
• — Communications: records of correspondence when you contact us for support or inquiries.

3. How We Use Your Information

We use collected information for purposes that may include:

• —Providing, operating, and maintaining our Services
• —Responding to inquiries submitted through our forms
• —Improving website functionality, content, and user experience
• —Sending administrative or informational communications relevant to your requests
• —Detecting, preventing, and addressing technical or security issues
• —Complying with applicable legal obligations

4. Legal Basis for Processing

Where required by applicable law, we process personal data on the basis of your consent, the necessity of processing to fulfil a request you have made, our legitimate interests in operating and improving our Services, or compliance with a legal obligation. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing of Information

We do not sell personal data. We may share information in the following circumstances:

• —With service providers who perform functions on our behalf, such as hosting, analytics, or email delivery, under appropriate confidentiality obligations
• —To comply with legal obligations, court orders, or governmental requests
• —To protect the rights, property, or safety of Dogreturn, our users, or others
• —In connection with a business transaction such as a merger, acquisition, or asset sale, subject to confidentiality arrangements

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember preferences, and understand how the Services are used. Cookies may be categorized as:

• —Essential cookies: required for basic site functionality
• —Analytics cookies: help us understand visitor behaviour and improve content
• —Preference cookies: remember choices you make while browsing

You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law, such as for tax, accounting, or regulatory purposes.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, which may include the right to:

• —Request access to the personal data we hold about you
• —Request correction of inaccurate or incomplete data
• —Request deletion of your personal data, subject to legal limitations
• —Object to or restrict certain processing activities
• —Request portability of your data in a structured, commonly used format
• —Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to certain requests.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

12. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised date, and continued use of our Services after changes take effect constitutes acceptance of the revised policy.